Video guidelines

Rehearse and prepare

It’s important you present your content in a meaningful way and speak confidently about your subject. This will allow for clear scheduling of the content over the coming weeks. Planning what you are going to say or do is key. Write down bullet points of your talking points, rehearse your segment, and time it beforehand. This will save time and make the filming and editing process much easier and quicker. Ideally, as much as possible should be shot in one continuous take. The goal should be to deliver a piece of content that is as complete as possible.

Ensure correct settings on your phone or tablet

All devices differ slightly, but HD recording is necessary, so check your camera settings are 1920×1080 resolution (1080p HD) and 30fps (frames per second). Please see our Apple/Android user guides for details, and check you have enough memory space on your device to store the content. Also, set up a free Dropbox. com account linked to your personal email address (not your Aegon email address). This is important as you are going to receive a link and this is where your content will be uploaded. Please name your files as follows: yourname_001_the name of the slot_date sent.mpeg The first number shows the order of the video clip sent. For example, if you have two clips it should be 001, then 002. The name of the slot could be, for example, yogaathome. Here’s an example: janesmith_001_yogaathome_080520.mpeg

Camera position

  1. Ensure the phone/tablet is mounted landscape with the camera at the top of the phone.
  2. Ensure the phone is held using a phone mount if you have one. These can be ordered on Amazon cheaply and come either with a prebuilt stand or can be connected to an existing tripod. Alternatively, position your phone on a shelf, pile of books, window sill, etc.
  3. Position the phone (depending on what you are doing) at your eye level.
  4. Deliver your speech into the lens of the camera and not the screen. You might find it easier to use the camera on the back (this may take a little practice to set up and frame). This will also give you access to a higher quality camera compared to the forward-facing camera.

Camera position and audio

Sound quality is one of the biggest issues when using home equipment. We strongly recommend you make some test recordings in different rooms within your home to ensure the space you choose is suitable for capturing your voice with clarity. Try to minimise background noise: close doors and windows, stop washing machines and dishwashers, avoid filming at noisy times of the day when kids are playing indoors. Practice the delivery of your content, carry out some test filming, and make sure you are projecting your voice to your phone. Rooms with soft furnishings help to minimise echo. Make sure there are no objects blocking the microphone on your phone.


Good lighting helps to portray you in the best possible way, so use brightly-lit spaces. Film during daylight hours, find a space where you have good natural lighting and set your camera up two metres away from windows so you’re not in direct sunlight. Overcast conditions work well. If you set the phone up between you and the window it will allow the best possible light to hit you. Do not stand with your back to a window, otherwise you