Arts Industry Manager

  • Full Time Job
  • UK
  • Applications have closed
  • Full Time Job
  • UK
  • Applications have closed.

Website Edinburgh Festival Fringe Society

The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No individual or committee determines who can or cannot perform at the Fringe.

It all began in 1947 with eight companies – six of them from Scotland – taking a risk, turning up uninvited and performing on the ‘fringe’ of the inaugural Edinburgh International Festival. Over 70 years later, the Fringe has grown to become the greatest celebration of arts and culture on the planet, second only to the Olympics in terms of global ticketed events. In 2019, over 30,000 artists put on 3,841 shows in 323 venues right across Edinburgh.

The Edinburgh Festival Fringe Society is the charity that was established by artists to act as the custodian of the Fringe. We exist to support, advise and encourage everyone who wants to participate; provide information and assistance to audiences; and celebrate the Fringe and what it stands for all over the world.

The development and promotion of the vital marketplace role of the Fringe is a key commitment of the Society and we are therefore seeking to appoint an experienced individual to the position of Arts Industry Manager (reporting to the Head of Artist Services). This role sits within the Artist Services team and exists to develop the arts industry engagement with the Fringe, support the journey of arts industry professionals seeking to connect with Fringe participants and manage the development of bespoke services to support their experience at the Fringe.

We are seeking an experienced manager to bring fresh perspective, creative thinking, and an ability to establish valuable and lasting networks to this important area of the Fringe Society’s work. They will lead on the development and delivery of the programmes the Fringe Society offers to visiting programmers, producers and wider industry professionals etc. including management of Marketplace (the online platform showcasing tour ready professional work at the Fringe). They will develop a year-round strategy for the engagement of arts industry, run the arts industry team (including seasonal recruitment) and manage related professional development projects.

Role and responsibilities
The successful candidate will perform a wide range of duties, including but not limited to:

Arts Industry

– Working with the Head of Artist Services to develop and implement domestic and international engagement strategies for increasing attendance and engagement by industry professionals.
– Maintaining an overview of domestic and international platforms, arts markets and opportunities for engagement, establishing networks and utilising profile building opportunities where appropriate.
– Leading on the development and delivery of the structure of the services provided to visiting arts industry. This includes accreditation, ticketing, management of advice and signposting of relevant work, resources for accreditees, associated events and delivery of linked support programmes – during festival time and year round.
– Working with the Systems Manager, Digital Manager and where appropriate third-party providers on the development and maintenance of systems related to arts industry services.
– Managing the ongoing development and communication of the industry ticketing policies and systems.
– Leading on the industry facing aspects of Fringe Connect – our year-round online platform for artists and industry – including developing networking opportunities, industry facing events and content such as blogs and resources.
– Supporting the delivery (including content generation) of in-person and online information sessions about attending the Fringe.
– Managing relationships between the Arts Industry Office and the Fringe venue network.
– Building and managing year-round stakeholder relationships and partnerships on behalf of the Society.
– Creating content for and other relevant platforms for communication with arts industry and participants.
– Contributing where required to the strategic development of the Made in Scotland programme, including strategic development of industry engagement with the showcase.
– Managing the evaluation of the arts industry service including statistical data and qualitative evidence of successes.
– Managing two year-round assistant roles and recruiting and managing a seasonal team of staff.


– Working closely with the Artist Development Manager and identifying areas of collaboration and partnership between the two areas of work.
– Supporting the delivery of participant focussed sustainability, community and accessibility projects and partnerships where appropriate.
– Attending and speaking at events on behalf of the Fringe Society.
–  UK wide and international travel to represent the Fringe Society where required.
– Managing project budgets and providing reports as requested.
– Undertaking any other duties as required by the Head of Artist Services.

Person specification


– Demonstrable experience of event conception and coordination.
– Proven experience of managing delegate programmes whether in a marketplace or conference setting.
– A good understanding of national / international performing arts touring circuits.
– Exceptional people skills, with the ability to interact, liaise and communicate effectively and easily with a broad range of people in a professional manner.
– Demonstrable experience of working with internal and external partners.
– Strong presentation skills and confidence in public speaking.
– Excellent administrative, time management and organisational skills.
– Experience of team recruitment and management.


– Box office experience.
– Previous experience working in a performing arts environment.
– Experience of digital event delivery.

Rate of pay and hours of work
The salary for this post is £32,000 per annum, plus 4.5% pension contribution. We offer 34 days annual leave including 6 public holidays over Christmas/New Year and Easter.

Normal working hours are 10:00 to 18:00, Monday to Friday. Some additional evening and weekend work may be required. There is no overtime entitlement, but the Society does maintain a TOIL policy outwith the festival period. For this role we are open to discussing the possibility of flexible working.

During the festival you will be required to work six days a week (42 hours). Due to intense activity during certain periods of the year, the fact that no TOIL is accrued during the festival period and that only six public holidays are recognised, the Society feels that employees benefit from an extended holiday over the Christmas and New Year period. The Society will award six “Festival Fringe” days over and above your annual holiday entitlement to count towards this period.

Some overnight travel outside Edinburgh, and attendance at events outside normal working hours, may be required.

We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the D/deaf, disabled, Black, Asian or ethnically diverse candidate in order to diversify our staff team.


The Edinburgh Festival Fringe Society is committed to reducing its environmental impacts in its everyday operations. We are also committed to maintaining the open-access policy of the Edinburgh Festival Fringe. We are an equal opportunity employer and welcome applications from all sectors of the community. We are also proud to be a Disability Confident Employer and aim to successfully employ and retain disabled people and those with health conditions. We expect employees to support these commitments and to assist in their realisation.

.pdf job description

Closing date: 10am Monday 15 November 2021
Interview date: Monday 29 November 2021
Start date: As soon as possible

Contact us

Edinburgh Festival Fringe Society

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