Community Engagement Coordinator

  • Full Time Job
  • Leith
  • Applications have closed
  • Full Time Job
  • Leith
  • Applications have closed.

Website Duncan Place SCIO

Job Description & Person Specification

JOB TITLE –  Community Engagement Coordinator
SALARY   –     £22,000 – £26,000 pro-rata depending upon experience
HOURS  –        21 – 35hrs/wk

We are open to discussing part-time or full-time work for the right candidate. Hours will be across 7 days including evenings and weekends, shared with other team members.

Strictly no recruitment agencies
Contact Name: Nicola Lamberton
Closing Date  – 12 noon on Fri Jan 14th 2022
Interview Date TBC – likely to be Jan 21st 2022

About Us:
Duncan Place SCIO is a community-owned and managed Scottish Charity that has been established to run Duncan Place Community & Enterprise Hub as a space to work, meet, learn and create in the heart of the Leith community. Duncan Place SCIO is a membership-based charity, which means that the building is truly owned by its members and is managed on its behalf by the Board of Trustees.
The refurbishment of Duncan Place Hub completed during 2020 and the multi-purpose facility comprises:

  • Multi-purpose community, event and meeting spaces.
  • Office space for local charities, social enterprises and CICs.
  • A base for Duncan Place’s own community-based activities.

We now require an enthusiastic and committed Community Engagement Coordinator to develop and deliver a programme of community activity in line with our members’ wishes. By joining Duncan Place early in our operational phase the Community Engagement Coordinator will play a crucial role in developing our community offering. This role will require flexibility including daytime, evening and weekend work to encourage broad community participation and maximiseb the use of the facilities at Duncan Place Community and Enterprise Hub.

Purpose Of The Post:
You will design, develop, deliver and report on a comprehensive programme of community activity to make Leith an even better place to live, learn and share. The programme should be responsive to the communities needs and provide opportunities for personal development, friendships, fun and active
citizenship with the aim of reducing social isolation and increasing wellbeing.

Responsible To: The Duncan Place Manager and through them to the Board of Trustees.

Main Duties:
These will include but are not be limited to:

Community Development

  • Assist in identifying opportunities for groups, classes and workshops that Duncan Place can offer to the community.
  • Source appropriately experienced and/or qualified tutors.
  • Develop membership involvement to ensure we are meeting the needs of the local community.
  • Support emerging groups to build capacity and develop self-run activities where appropriate.
  • Develop appropriate pricing structures for groups and classes, including free and low-cost activities.
  • Develop and implement marketing strategies to promote maximum attendance and sales.
  • Develop and implement a robust monitoring and evaluation system and produce short reports on the outcomes for trustees and funders.
  • Develop and maintain professional partnerships and collaborations with other organisations to support the delivery of the activities and build community resilience to benefit both Duncan Place and the wider community.
  • Assist in developing a customer base to generate income through letting the rooms to other organisations.
  • Assist in managing operational community activity budget effectively, ensuring all spend and reporting is delivered to plan.
  • Assist in building and developing the staff and organisation to ensure Duncan Place Community and Enterprise Hub is a well-known, loved and utilised community asset that belongs to the people of Leith.

Volunteer Development  –  As the organisation grows, assist with:

  • Identifying volunteer and work experience opportunities, ensuring equality of opportunity for all. This will include working with volunteers and school-age pupils on placement.
  • Developing appropriate role descriptors, implement volunteer induction, training and retention strategies.
  • Developing and implementing volunteer recruitment processes including delivering presentations, attending appropriate events & volunteer recruitment fairs.
  • Supervision of volunteers and supporting colleagues to also offer a quality volunteer experience.

The tasks above will form the majority of the role. The successful candidate will be a team player and is required to step in and help colleagues with hosting and housekeeping during busy periods.

Hosting Tasks –  As part of the team:

  • Admit and welcome visitors to the building.
  • Admin of bookings for rooms, groups, classes and workshops.
  • Set up and service meetings and events.
  • Support customers requests and requirements, inc AV & PA equipment.
  • Adhere to the highest standards of customer service, friendliness and cleanliness of the
  • Support and contribute to organisational marketing and information systems including social
    media, ensuring a positive and up to date profile of the organisation and its activities is shared
    and maintained.

General Housekeeping Tasks – As part of team:

  • Open and close Duncan Place, ensuring security of the building including alarms.
  • Deal with incoming and outgoing post / deliveries.
  • Monitor CCTV and entry phone system.
  • Deal with general telephone, email or personal enquiries.
  • On occasion, act as a secondary key holder and be a point of contact in an emergency.
  • Conduct viewings with prospective customers for rooms by the hour and permanent leases.
  • Deal with tenants requests and requirements.
  • Take an active role in marketing and promoting Duncan Place at events and meetings.
  • Take an active role in meetings, supervision, training opportunities and development of enterprise.
  • Keep all areas of Duncan Place clean, tidy & presentable.
  • Work to legislative, ethical, policy and procedural requirements.
  • Any other appropriate tasks identified.

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