Access Officer

  • Temporary Job
  • Edinburgh
  • 14/04/2024
  • Temporary Job
  • Edinburgh
  • 14/04/2024

Website edbookfest Edinburgh Book Festival

Contract: Fixed-term contract: Tuesday 11 June – Monday 26 August 2024.
Salary: £13.88 per hour, paid weekly in arrears by bank transfer (plus holiday pay).

This is an exciting opportunity to work with a wide range of teams, external stakeholders and customers to help make the Book Festival as accessible as possible. The Access Officer act as a point of contact for our audience, coordinating our accessible programming and liaising with contractors supplying our BSL and caption provision. They will update our reserved seating database, contact customers to confirm requirements and manage access ticket bookings, including group bookings.

The Access Officer will be largely based within the Box Office team, but also be required to work closely with the Front of House team, the Site and Production team, the Marketing team, and the Programme team. The Access Officer will also be a member of our Equality, Diversity and Inclusion Action Group.

This is an ideal opportunity for individuals who wish to build on their existing customer service skills in a festival environment, while making the Book Festival as accessible as possible. Previous experience in a similar role would be beneficial. Excellent communication and teamwork skills, and a willingness to learn and adapt quickly are all essential for this role. A good understanding of the barriers that face people attending events is required, preferably through having some lived experience.

Closing date for applications: Sunday 14 April 2024, 23:59
Interviews: w/c 22 April and 29 April 2024

Contact us

Edinburgh Book Festival

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