Getting into the right rooms

Rachael Brown · 24/08/2022

Customers we all have them, whether we call them customers or not. This session will explore how we can understand where our customers are and how to simply ‘get in the right room’. We will discuss what a customer is, what customer behaviour tells us and how we can have positive relationships with customers. This session is for you if you have a service, an experience or a product. This session is also for you if you want people to engage with you and your practise, knowing this stuff will change your life! (well maybe not but it will be jammed packed full of tips, tricks and knowledge shared)

One of Rachael’s may hats is consumer behaviour, she developed and has delivered the UK’s only retail academy for socially motivated businesses on behalf of Social Investment Scotland. Rachael spends a great deal of her time with trend specialists, commercial businesses and retailers understanding how they can engage social and creative practitioners.

About Instructor

Rachael Brown

Thanks for checking out my profile. I am committed to supporting business who are creative and want to make social impact. I have over 20 years experience in creating, delivering and developing creative economy projects and businesses. I am excited to be part of Creative Entrepreneurs Club and looking forward to the events, and programmes. Please give me a shout if i can help in anyway.

3 Courses

Not Enrolled

Course Includes

  • 1 Lesson